Abandoned Carts | Paymenter

Paymenter clears a cart as soon as an order is completed, so a cart that is still sitting there was never checked out. Nothing reminds the customer that it is there, and nothing tells you about it either.

Abandoned Carts closes that gap. A scheduled task looks for carts that have been left alone, emails the customer a link that puts the cart back, and records what happened to every reminder you send.

What it does

• One click back to the cart: the link in the email restores the cart in the customer's browser, including on a different device and while logged out.
• An optional second reminder: a follow up a set number of hours later, with a coupon code if you want to add one.
• Carts filled before logging in: a cart someone started while logged out is attached to their account once they log in.
• Eighteen settings: waiting time before the first email, minimum cart total, how long a recovery link stays valid, when to stop reminding, and housekeeping for old carts.
• Nine placeholders: customer name, cart contents, cart total, item count, recovery link, coupon code and your store name, with markdown in both email texts.
• Four statuses in the admin: sent, link opened, recovered with the order number, and lost, listed under Abandoned carts → Reminders.
• Runs on cron: abandonedcart:send every fifteen minutes. No theme changes are needed.

Documentation and support

Setup is covered in the Abandoned Carts documentation. For questions before or after purchase, join the BuiltByOtte Discord.