Contact & Abuse Page | Paymenter v1.4

If you host game servers, someone will eventually run something on your network that upsets a third party. Upstream providers, ISPs, and compliance departments expect a public abuse contact, and without one the complaint goes to your provider instead of to you.

This adds two pages to Paymenter: a general contact form and a structured abuse report form, both protected by the CAPTCHA you already have configured.

What it does

• Abuse report form: reporter name and email, abuse type, the URL or account being reported, and a detailed description with a minimum length so you get something usable.
• Contact form: a general enquiry route for people who do not have an account and cannot open a ticket.
• Evidence captured: the reporter's IP address and user agent are recorded with the report.
• Admin inbox: reports and messages land in the Paymenter admin panel with unread counts, not in a shared mailbox.
• CAPTCHA protection: uses the CAPTCHA from your Paymenter system settings, so bots do not flood the forms.
• Theme support: works with all themes, tested with Luna and LucentUI.

Who needs this

VPS, dedicated, and game server providers in particular. Having a documented abuse route is often a requirement from the network above you, and it is far better that complaints reach you first.

Documentation and support

Setup is covered in the Contact and Abuse Page documentation. For questions before or after purchase, join the BuiltByOtte Discord.